ab998 Frequently Asked Questions
Everything Bangladesh players need to know about ab998 — account setup, bKash and Nagad deposits, cricket betting markets, bonus terms, withdrawal times, and responsible gaming tools.
Welcome to the ab998 FAQ page — your complete reference for playing on Bangladesh's trusted online casino and sports betting platform. We have grouped the 24 most common player questions into five topics. If you cannot find what you need here, our support team is available 24 hours a day at [email protected] and via live chat on the platform.
Why players trust ab998
Instant Deposits
Fund your account in seconds via bKash, Nagad, Rocket, or Upay — no waiting, no bank delays.
SSL Security
All data between your device and ab998 servers is protected by 256-bit SSL encryption.
Cricket Betting
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with live in-play odds.
Fast Withdrawals
Withdrawals to bKash, Nagad, and Rocket are processed within 1-4 hours on verified accounts.
Real Bonuses
New players receive a welcome bonus on their first deposit — clear wagering terms, no hidden catches.
21+ Responsible Play
Deposit limits, cool-off periods, and self-exclusion tools are available to every ab998 player.
Account & Registration
How do I create an account on ab998?
Creating an ab998 account takes under two minutes. Open ab998.ws in your mobile browser, tap the registration button, enter your mobile number and a strong password, then confirm your SMS verification code. You must be aged 21 or above to register. Once your number is verified your account is immediately active and you can deposit via bKash, Nagad, Rocket, or Upay right away.
What documents do I need for KYC verification on ab998?
ab998 accepts a National ID card (NID), passport, or driving licence for KYC. You will also need to submit a selfie holding your ID document and proof that you own the payment method linked to your account — for example a screenshot showing your bKash-registered phone number. KYC reviews are normally completed within 24 hours of document submission.
I forgot my ab998 login password — how do I reset it?
On the ab998 login screen tap Forgot Password and enter your registered mobile number. You will receive an SMS with a reset link valid for 15 minutes — follow it, choose a new password, and log back in. If you no longer have access to your registered number, email [email protected] with your account details and our team will verify your identity and assist you manually.
Am I allowed to open more than one account on ab998?
No — ab998 strictly permits one account per person. Creating duplicate accounts is a breach of our Terms and Conditions and will result in all associated accounts being permanently suspended, with any balances forfeited. If you have accidentally created a second account, contact [email protected] immediately so we can resolve it without penalising you.
How do I permanently close my ab998 account?
Email [email protected] from your registered email address and request permanent account closure. Our team processes closure requests within 48 hours and will return any remaining balance to your verified payment method before closing. If you want a temporary break rather than full closure, consider using the self-exclusion or cool-off tools in your account settings instead.
Deposits & Withdrawals
How long does a bKash deposit take to appear on ab998?
bKash deposits on ab998 are credited to your wallet almost instantly — typically within a few seconds of completing the payment on your phone. If your deposit has not appeared after 10 minutes, take a screenshot of your bKash transaction confirmation and send it to [email protected]. Our team resolves pending deposit queries within one hour.
What is the minimum deposit amount on ab998?
The minimum deposit on ab998 is ৳200 when using bKash, Nagad, Rocket, or Upay. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank carry a minimum of ৳500. There is no upper cap set by ab998, though your individual mobile banking provider may impose a daily transaction limit — check your bKash or Nagad app for your personal daily ceiling.
What is the minimum withdrawal amount on ab998?
The minimum withdrawal on ab998 is ৳500. Withdrawals to bKash, Nagad, Rocket, and Upay are typically processed within 1-4 hours during Bangladesh Standard Time business hours (BST, UTC+6). Bank transfer withdrawals may take up to 24 hours. Your account must complete full KYC verification before your first withdrawal can be approved.
Does ab998 charge any fees on deposits or withdrawals?
ab998 charges no platform fees on either deposits or withdrawals. Your mobile banking provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction fee on outgoing transfers; this is entirely set by the provider and is not collected by ab998. We recommend checking your provider's current fee schedule inside their app before initiating any transaction.
Why is my withdrawal pending for more than 4 hours on ab998?
Most ab998 withdrawals complete within 1-4 hours, but delays can occur during high-traffic periods, public holidays such as Eid or Pohela Boishakh, or if your account requires an additional security check. If your withdrawal has been pending for more than 6 hours, contact support via live chat or email [email protected] with your transaction ID — our team investigates and resolves all pending withdrawals within two hours of contact.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on ab998?
Yes — ab998 covers BPL, IPL, T20 World Cup, and full Bangladesh Tigers international fixtures with a wide range of betting markets. You can bet on match winner, top run-scorer, total runs, wickets in an over, and dozens of live in-play markets with real-time odds updates. Live betting closes moments before each ball is bowled, so always confirm your bet is accepted before the delivery.
Are ab998 slot games fair and independently certified?
All slot games on ab998 use certified RNG (Random Number Generator) software supplied by licensed studios including Pragmatic Play, NetEnt, and Microgaming. RNG certification guarantees that every spin outcome is statistically independent and cannot be predicted or manipulated. Each game's published RTP percentage is available in the game information panel before you start playing.
Can I play ab998 on my mobile without downloading an app?
Yes — ab998 is fully mobile-optimised and works on all modern Android and iOS devices directly in your browser, no app download required. Open ab998.ws in Chrome or Safari, log in, and the full game library — cricket betting, live casino, slots, and crash games — loads instantly. The site is built mobile-first, so buttons, menus, and game screens are all sized for touchscreens.
What is the difference between live casino and slots on ab998?
Live casino games on ab998 are streamed in real time from professional studios with human dealers — think live baccarat, live roulette, and live blackjack via Evolution Gaming and Ezugi. Slot games are pre-recorded digital titles driven by RNG, offering spinning reels, bonus rounds, and free spins. Live casino suits players who want an authentic table-game atmosphere; slots suit players who prefer fast, solo-paced play.
What are crash games and how do I play them on ab998?
Crash games are multiplier games where a rising curve can crash at any random moment. You place a wager before the round begins, then choose when to cash out as the multiplier climbs — the longer you wait, the higher your potential win. If the game crashes before you cash out, your stake is lost. Spribe's Aviator is the most popular crash game on ab998 and is available on both mobile and desktop browsers.
Bonuses & Promotions
What welcome bonus does ab998 offer new players?
ab998 offers a welcome bonus on your first qualifying deposit — the current percentage match and maximum bonus amount are displayed on the promotions page when you register. All welcome bonuses are subject to a wagering requirement that must be met before you can withdraw bonus-derived winnings. Always read the full bonus terms on the promotions page before claiming.
How does the wagering requirement work on ab998 bonuses?
A wagering requirement means you must bet the bonus amount a set number of times before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets. ab998 states the exact rollover figure clearly on each bonus offer page — check it before claiming so you understand what is needed before withdrawal.
Do ab998 bonuses expire if I do not use them?
Yes — all ab998 bonuses carry an expiry window, typically 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If you do not complete the wagering requirement within the expiry period, the bonus balance and any winnings generated from it are automatically forfeited. The exact expiry for each offer is stated in its individual terms on the promotions page.
Can I withdraw my deposit if I have an active bonus on my ab998 account?
If you request a withdrawal while a bonus is active and the wagering requirement is unmet, the bonus and any bonus-derived winnings will be voided — your original deposit amount remains withdrawable. If you prefer not to accept a bonus at all, you can opt out before depositing by contacting [email protected]. There is no penalty for declining a bonus offer.
Safety & Responsible Gaming
Is ab998 safe to use for players in Bangladesh?
ab998 is a safe and reliable platform that uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information, payment details, and account activity are never shared with unauthorised third parties. We operate strict KYC verification, responsible gaming controls, and round-the-clock security monitoring to maintain a secure environment for every Bangladesh player.
Is ab998 legal to use in Bangladesh?
ab998 operates as an online gambling platform targeting adult players in Bangladesh. Players are solely responsible for understanding and complying with the laws of their own jurisdiction before registering. ab998 does not make specific legal claims on behalf of individual players. We use internationally recognised fair-play standards, SSL security, and responsible gaming practices to protect every user on the platform.
What is the minimum age to play on ab998?
The minimum age to register and play on ab998 is 21 years old. This applies to all players across Bangladesh — whether you are in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or Barisal. Age verification is a mandatory part of the KYC process, and any account found to belong to a player under 21 will be closed immediately in accordance with our responsible gaming policy.
How do I set a deposit limit on my ab998 account?
Log in to your ab998 account, go to Account Settings, and select the Responsible Gaming section. You can set a daily, weekly, or monthly deposit limit from there. Reductions to your limit take effect immediately; increases require a 24-hour cooling-off period before they apply. You can also email [email protected] and our team will apply the limit on your behalf within one hour.
How do I self-exclude from ab998 if gambling is becoming a problem?
If gambling is affecting your wellbeing, ab998 offers self-exclusion for 30 days, 3 months, 6 months, 1 year, or permanently. Log in and go to Account Settings, select Responsible Gaming, then Self-Exclusion, and confirm your chosen period. Your account locks instantly and all marketing communications stop. If you cannot access settings, email [email protected] at any time — we apply self-exclusion within one hour of your request.
Still Have Questions?
Our support team is available 24 hours a day via live chat on ab998. You can also email [email protected] and we will respond within two hours. For players aged 21 and above only.